Last update 26 May 2021
Please select a feature from the list below:
If you have ever put a ticket through an automatic barrier and had it fail to open, you may have seen, along with seek assistance
, an error code. This table gives the codes for Cubic-manufactured machines. They apply both to older 'magnetic stripe' cards and newer ITSO (smart card) tickets.
Numerical code | Text code | Definition |
---|---|---|
00 | Valid ticket/card | |
01 | BAD TABLE | Invalid table data |
02 | TYPE/DIR | Wrong ticket type or direction |
03 | TYPE OOR | Ticket type out of table's range |
04 | CHK ERROR | Check table error |
05 | TEST MODE | LUL magnetic ticket checking & NTMs: revenue ticket/card presented in test mode TOC ticket checking: test mode ticket |
06 | NOT TST MD | LUL magnetic ticket checking & NTMs: test ticket/card presented in revenue mode TOC ticket checking: engineer signed on |
07 | UNREAD TK | Ticket magnetic code unreadable |
08 | VRF FAIL | Ticket re-coding error (when a THU tried to write code to ticket) |
09 | INVAL CHK | Ticket code read error |
11 | DATE EXP | Ticket/card expired, barcode: expired/out of date |
12 | TIME O DAY | Not valid at this time |
13 | EXCESS | Excess to pay |
14 | HR NO ACC | Ticket not valid, and no applicable excess |
15 | NO ON VAL | No onward validity (ticket valid for station, but not for further travel) |
16 | OUT ZONE | Not valid at this zone |
17 | NOT ISS HR | Not issued here (attempting entry with a ticket issued elsewhere) |
18 | INVAL STN | Not valid at this station |
19 | NOT YET VL | Not yet valid (date), barcode: future dated |
20 | EXPIRED | Card expired |
21 | DOUBLE ENT | Double entry attempted |
22 | DOUBLE EXI | Double exit attempted |
23 | CARNET NVL | Carnet ticket not yet validated |
24 | LOW SV-NZ1 | Insufficient SV. TKT not zone 1 |
25 | NOT ENTERD | Unstarted journey - exit not permitted |
26 | SM ENT EXT | Entry and exit at same station |
27 | TNP DIS ZN | T&P not enabled for this zone |
28 | SV DISBLD | SV disabled |
29 | PPT DISBLD PPT | Disabled, barcode: ticket type not valid |
30 | CARD DIS | Card disabled |
31 | F INV OSI | Illogical interchange through barrier (illogical route) |
32 | TO INV OSI | Illogical interchange through barrier (illogical route) |
33 | ILLOG OSI | Illogical interchange through barrier (illogical route) |
34 | EXT DISALL | Exit not allowed |
35 | LOW SV-Z1 | Insufficient SV. TKT zone 1 |
36 | LOW SV | Insufficient SV. No TKT |
41 | PASSB THRU | Pass back through/zig-zag: attempt to enter after an entry and exit at the same station; or attempt to exit after an exit and entry at the same station |
42 | PASSB OVER | Pass back over: attempt to enter after an exit and entry at the same station; or attempt to exit after an entry and exit at the same station |
43 | INVAL PSNG ITSO | Invalid number of passengers in an IPE (num adults+num children + num concessions <>1) |
44 | NO RIDES ITSO | There are no rides remaining on an IPE where that IPE is the only valid IPE on the card |
45 | INVAL IPE ITSO | Invalid IPE field value |
46 | INVAL ENTL ITSO | Valid entitlement on card doesn't provide free travel (needs STR to go with it) |
47 | IPE SEAL ITSO | IPE seal error |
48 | ITSO ICHGE ITSO | Too long on interchange |
49 | ITSO TR TL ITSO | Too long on tram-rail interchange |
50 | ITSO TR NA ITSO | Tram-rail Interchange not allowed here |
51 | ALRDY USED | Ticket has already been used |
52 | BLACK PASS | Blacklisted staff pass |
53 | BLACK PERM | Blacklisted travel permit |
54 | ENIGMA | Valid ticket, but only for a journey shorter than that travelled |
55 | USED JOURN | Ticket has already been used for journey |
56 | OUTOFTERM | Scholar pass out of term |
57 | PPT INVLD | Location not covered by PPT (pre-paid ticket), barcode: NLC not valid |
58 | ITSO ZONES ITSO | Insufficient zones |
60 | ITSO OSI ITSO | Too long on out of station interchange |
61 | LONG OSI | Too long at interchange (unexpectedly long time spent changing stations during journey) |
62 | LONG JOURN | Too long on journey (unexpectedly long time spent between journey start and end) |
63 | LONG PLAT | Too long on platform (unexpectedly long time spent on platform, with a platform ticket) |
64 | LONG XCESS | Too long on excess (unexpectedly long time spent between journey start and end, for which the excess applied) |
65 | ENT TIM XC | Ticket entry time limit exceeded |
67 | CPC DECLINE | Payment card declined |
69 | CPC DECLINE | Payment card declined |
70 | PRSNTN ERR | Unspecified NTM presentation error |
71 | TOO MANY | Multiple NTM cards presented |
73 | EMERG INV | Emergency ticket, not valid for travel at this station |
74 | CARD BLOCK EMV | Payment card is blocked by transport authority |
75 | OYST UNSUP | Oyster card capability is unsupported |
76 | PAYC UNSUP EMV | Payment card capability is unsupported |
77 | ITSO UNSUP ITSO | ITSO card capability is unsupported |
78 | UNKN PCARD EMV | Unknown payment card type |
79 | VAL FAIL EMV | Payment card validation failure |
80 | ISSR BLOCK EMV | Payment card is blocked by issuer |
81 | GROSS OVER | Illogical use of ticket |
82 | INV HIST | Illogical use of ticket |
83 | INV TIME | Illogical use of ticket |
84 | INV GEOG | Invalid geography |
85 | PCARD EXPD EMV | Payment card expired |
86 | AID BIN EMV | Payment card has an invalid AID or BIN |
87 | TXN TIMOUT EMV | Payment card transaction timeout |
88 | WRONG TYPE | Wrong system type |
89 | CARD TYPE | Unknown card type |
90 | REJECT MON | Rejecting monitored ticket |
91 | NOTYET VAL EMV | Payment card not yet valid |
92 | CARD DIR | Card directory corrupt |
93 | CARD CONT | Card contents corrupt, barcode: decryption error |
94 | CARD COMMS | Card communications failed, barcode: server comms. error |
95 | PROC FAIL EMV | Payment card processing failure |
96 | RDR INIT | Reader init failed |
97 | REM EARLY EMV | Payment card removed early |
98 | AUTH REQD EMV | Payment card requires online authorisation |
99 | CHK TIME | Ticket checking took too long to complete |
100 | DELIVERY TOC | Ticket was issued in delivery mode |
101 | TECH TOC | Ticket was issued in technician mode |
102 | TRAINING TOC | Ticket was issued in training mode |
103 | BAD TDATA | Invalid data was found on TOC ticket |
105 | XX INV | Invalid TOC type ticket |
106 | XX REJECT | Always to be rejected |
107 | XX TTTT | Time restraint applied to this TOC ticket type |
108 | PP TTTT | Time restraint applied to this TOC passenger type |
109 | XX TTTT | Time restraint specified by LUL data on TOC ticket |
111 | XX ZONES | TOC Ticket is not valid in this zone |
112 | XX DDMMYY | Single/return TOC ticket not valid until date shown |
113 | XX DDMMYY | Single/return TOC ticket not valid after date shown |
114 | XX DDMMYY | Season/rover TOC ticket not valid until date shown |
115 | XX DDMMYY | Season/rover TOC ticket ceased to be valid after date shown |
116 | XX OOOO | Station not listed for entry/exit with this TOC ticket |
117 | XX DDMMYY | TOC ticket ceased to be valid after date shown |
118 | XX DDMMYY | TOC ticket is not valid until date shown |
119 | XX DDMMYY | TOC pass is not valid until date shown |
120 | XX DDMMYY | TOC pass expired on date shown |
121 | XX PZ | TOC pass not valid here |
122 | XX YY | LUL ticket is not valid |
123 | XX ROUTE | TOC ticket prohibits this route at this station |
124 | PP PASNGR | Passenger type not valid, or always rejected, for this TOC ticket |
125 | XX DDDD | TOC ticket destination is not valid for exit here |
126 | XX OOOO | TOC ticket origin is not valid for entry here |
127 | XX DDMMYY | TOC ticket wrong date |
128 | XX LLLL | LUL station only |
129 | XX TOC | Ticket wrong direction |
130 | XX SSSS | LUL station only |
131 | XX FFFF | TOC ticket has insufficient fare |
132 | XX | LUL route |
133 | XX TTTT | TOC ticket pass-back timer not yet expired |
134 | XX DDMMYY | TOC ticket has expired |
135 | XX RR | TOC special rules (magnetic and ITSO) |
136 | XX TTTT | TOC ticket type direction of travel time restriction |
137 | XX TTTT | TOC passenger type direction of travel time restriction |