Last update 26 May 2021
Please select a feature from the list below:
If you have ever put a ticket through an automatic barrier and had it fail to open, you may have seen, along with seek assistance
, an error code. This table gives the codes for Cubic-manufactured machines. They apply both to older 'magnetic stripe' cards and newer ITSO (smart card) tickets.
| Numerical code | Text code | Definition |
|---|---|---|
| 00 | Valid ticket/card | |
| 01 | BAD TABLE | Invalid table data |
| 02 | TYPE/DIR | Wrong ticket type or direction |
| 03 | TYPE OOR | Ticket type out of table's range |
| 04 | CHK ERROR | Check table error |
| 05 | TEST MODE | LUL magnetic ticket checking & NTMs: revenue ticket/card presented in test mode TOC ticket checking: test mode ticket |
| 06 | NOT TST MD | LUL magnetic ticket checking & NTMs: test ticket/card presented in revenue mode TOC ticket checking: engineer signed on |
| 07 | UNREAD TK | Ticket magnetic code unreadable |
| 08 | VRF FAIL | Ticket re-coding error (when a THU tried to write code to ticket) |
| 09 | INVAL CHK | Ticket code read error |
| 11 | DATE EXP | Ticket/card expired, barcode: expired/out of date |
| 12 | TIME O DAY | Not valid at this time |
| 13 | EXCESS | Excess to pay |
| 14 | HR NO ACC | Ticket not valid, and no applicable excess |
| 15 | NO ON VAL | No onward validity (ticket valid for station, but not for further travel) |
| 16 | OUT ZONE | Not valid at this zone |
| 17 | NOT ISS HR | Not issued here (attempting entry with a ticket issued elsewhere) |
| 18 | INVAL STN | Not valid at this station |
| 19 | NOT YET VL | Not yet valid (date), barcode: future dated |
| 20 | EXPIRED | Card expired |
| 21 | DOUBLE ENT | Double entry attempted |
| 22 | DOUBLE EXI | Double exit attempted |
| 23 | CARNET NVL | Carnet ticket not yet validated |
| 24 | LOW SV-NZ1 | Insufficient SV. TKT not zone 1 |
| 25 | NOT ENTERD | Unstarted journey - exit not permitted |
| 26 | SM ENT EXT | Entry and exit at same station |
| 27 | TNP DIS ZN | T&P not enabled for this zone |
| 28 | SV DISBLD | SV disabled |
| 29 | PPT DISBLD PPT | Disabled, barcode: ticket type not valid |
| 30 | CARD DIS | Card disabled |
| 31 | F INV OSI | Illogical interchange through barrier (illogical route) |
| 32 | TO INV OSI | Illogical interchange through barrier (illogical route) |
| 33 | ILLOG OSI | Illogical interchange through barrier (illogical route) |
| 34 | EXT DISALL | Exit not allowed |
| 35 | LOW SV-Z1 | Insufficient SV. TKT zone 1 |
| 36 | LOW SV | Insufficient SV. No TKT |
| 41 | PASSB THRU | Pass back through/zig-zag: attempt to enter after an entry and exit at the same station; or attempt to exit after an exit and entry at the same station |
| 42 | PASSB OVER | Pass back over: attempt to enter after an exit and entry at the same station; or attempt to exit after an entry and exit at the same station |
| 43 | INVAL PSNG ITSO | Invalid number of passengers in an IPE (num adults+num children + num concessions <>1) |
| 44 | NO RIDES ITSO | There are no rides remaining on an IPE where that IPE is the only valid IPE on the card |
| 45 | INVAL IPE ITSO | Invalid IPE field value |
| 46 | INVAL ENTL ITSO | Valid entitlement on card doesn't provide free travel (needs STR to go with it) |
| 47 | IPE SEAL ITSO | IPE seal error |
| 48 | ITSO ICHGE ITSO | Too long on interchange |
| 49 | ITSO TR TL ITSO | Too long on tram-rail interchange |
| 50 | ITSO TR NA ITSO | Tram-rail Interchange not allowed here |
| 51 | ALRDY USED | Ticket has already been used |
| 52 | BLACK PASS | Blacklisted staff pass |
| 53 | BLACK PERM | Blacklisted travel permit |
| 54 | ENIGMA | Valid ticket, but only for a journey shorter than that travelled |
| 55 | USED JOURN | Ticket has already been used for journey |
| 56 | OUTOFTERM | Scholar pass out of term |
| 57 | PPT INVLD | Location not covered by PPT (pre-paid ticket), barcode: NLC not valid |
| 58 | ITSO ZONES ITSO | Insufficient zones |
| 60 | ITSO OSI ITSO | Too long on out of station interchange |
| 61 | LONG OSI | Too long at interchange (unexpectedly long time spent changing stations during journey) |
| 62 | LONG JOURN | Too long on journey (unexpectedly long time spent between journey start and end) |
| 63 | LONG PLAT | Too long on platform (unexpectedly long time spent on platform, with a platform ticket) |
| 64 | LONG XCESS | Too long on excess (unexpectedly long time spent between journey start and end, for which the excess applied) |
| 65 | ENT TIM XC | Ticket entry time limit exceeded |
| 67 | CPC DECLINE | Payment card declined |
| 69 | CPC DECLINE | Payment card declined |
| 70 | PRSNTN ERR | Unspecified NTM presentation error |
| 71 | TOO MANY | Multiple NTM cards presented |
| 73 | EMERG INV | Emergency ticket, not valid for travel at this station |
| 74 | CARD BLOCK EMV | Payment card is blocked by transport authority |
| 75 | OYST UNSUP | Oyster card capability is unsupported |
| 76 | PAYC UNSUP EMV | Payment card capability is unsupported |
| 77 | ITSO UNSUP ITSO | ITSO card capability is unsupported |
| 78 | UNKN PCARD EMV | Unknown payment card type |
| 79 | VAL FAIL EMV | Payment card validation failure |
| 80 | ISSR BLOCK EMV | Payment card is blocked by issuer |
| 81 | GROSS OVER | Illogical use of ticket |
| 82 | INV HIST | Illogical use of ticket |
| 83 | INV TIME | Illogical use of ticket |
| 84 | INV GEOG | Invalid geography |
| 85 | PCARD EXPD EMV | Payment card expired |
| 86 | AID BIN EMV | Payment card has an invalid AID or BIN |
| 87 | TXN TIMOUT EMV | Payment card transaction timeout |
| 88 | WRONG TYPE | Wrong system type |
| 89 | CARD TYPE | Unknown card type |
| 90 | REJECT MON | Rejecting monitored ticket |
| 91 | NOTYET VAL EMV | Payment card not yet valid |
| 92 | CARD DIR | Card directory corrupt |
| 93 | CARD CONT | Card contents corrupt, barcode: decryption error |
| 94 | CARD COMMS | Card communications failed, barcode: server comms. error |
| 95 | PROC FAIL EMV | Payment card processing failure |
| 96 | RDR INIT | Reader init failed |
| 97 | REM EARLY EMV | Payment card removed early |
| 98 | AUTH REQD EMV | Payment card requires online authorisation |
| 99 | CHK TIME | Ticket checking took too long to complete |
| 100 | DELIVERY TOC | Ticket was issued in delivery mode |
| 101 | TECH TOC | Ticket was issued in technician mode |
| 102 | TRAINING TOC | Ticket was issued in training mode |
| 103 | BAD TDATA | Invalid data was found on TOC ticket |
| 105 | XX INV | Invalid TOC type ticket |
| 106 | XX REJECT | Always to be rejected |
| 107 | XX TTTT | Time restraint applied to this TOC ticket type |
| 108 | PP TTTT | Time restraint applied to this TOC passenger type |
| 109 | XX TTTT | Time restraint specified by LUL data on TOC ticket |
| 111 | XX ZONES | TOC Ticket is not valid in this zone |
| 112 | XX DDMMYY | Single/return TOC ticket not valid until date shown |
| 113 | XX DDMMYY | Single/return TOC ticket not valid after date shown |
| 114 | XX DDMMYY | Season/rover TOC ticket not valid until date shown |
| 115 | XX DDMMYY | Season/rover TOC ticket ceased to be valid after date shown |
| 116 | XX OOOO | Station not listed for entry/exit with this TOC ticket |
| 117 | XX DDMMYY | TOC ticket ceased to be valid after date shown |
| 118 | XX DDMMYY | TOC ticket is not valid until date shown |
| 119 | XX DDMMYY | TOC pass is not valid until date shown |
| 120 | XX DDMMYY | TOC pass expired on date shown |
| 121 | XX PZ | TOC pass not valid here |
| 122 | XX YY | LUL ticket is not valid |
| 123 | XX ROUTE | TOC ticket prohibits this route at this station |
| 124 | PP PASNGR | Passenger type not valid, or always rejected, for this TOC ticket |
| 125 | XX DDDD | TOC ticket destination is not valid for exit here |
| 126 | XX OOOO | TOC ticket origin is not valid for entry here |
| 127 | XX DDMMYY | TOC ticket wrong date |
| 128 | XX LLLL | LUL station only |
| 129 | XX TOC | Ticket wrong direction |
| 130 | XX SSSS | LUL station only |
| 131 | XX FFFF | TOC ticket has insufficient fare |
| 132 | XX | LUL route |
| 133 | XX TTTT | TOC ticket pass-back timer not yet expired |
| 134 | XX DDMMYY | TOC ticket has expired |
| 135 | XX RR | TOC special rules (magnetic and ITSO) |
| 136 | XX TTTT | TOC ticket type direction of travel time restriction |
| 137 | XX TTTT | TOC passenger type direction of travel time restriction |